Booking policy

Dear Customer!
Please note that the prices are indicative. Your reservation is only valid if we have confirmed it in some form (e.g. e-mail, telephone).
If you find the booked appointment doesn't suit you anymore and you'd like to cancel it , you can let us know by e-mail or phone!

If for some reason you cannot be at the venue at the reserved time, please let us know in time! Due to the fact that the reorganization takes time, cancellation / change of date is possible free of charge 48 hours before the booked date (by e-mail or phone), taking into account the opening hours.

We treat your data confidentially, we do not pass it on to third parties!
Missed Appointment Policy: To ensure fairness for all our clients and maintain the integrity of our booking system, please be advised that if you are unable to attend your scheduled appointment and fail to cancel or reschedule within the required timeframe, a "missed appointment" fee—equivalent to 50% of the cost of your previous appointment—will be applied to your next visit. We apologize for any inconvenience and appreciate your understanding.